Privacy Policy

Privacy Policy
Effective Date: August 1, 2025
Entity: Al Mabrook Financials LLC ("Mabrook")
Address: 130 Queens Quay East, Suite 1018, Toronto, Ontario, Canada M5A 0P6
Phone: +1 (437) 553-7017
Email: support@almabrook.io


1. Introduction
Mabrook ("we", "our", "us") is committed to safeguarding your personal and financial information. While the internet provides convenient access to investment and financial services, we recognize that it also brings legitimate concerns about privacy and security.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your information, in accordance with:
Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Canada's Anti-Spam Legislation (CASL)
  • Applicable financial and securities regulations
  • Globally recognized privacy principles: fairness, transparency, accountability, purpose limitation, data minimization, accuracy, and security.

By using our website or services, you consent to the practices described in this Privacy Policy.


2. What is Personal Information?
Personal information is any information that identifies you as an individual, including but not limited to:

  • Name, address, telephone number, email address
  • Date of birth, identification numbers (e.g., government-issued ID)
  • Financial and transaction data
  • Employment or company information
  • IP address, browser/device data, and other online identifiers

We also collect non-personally identifiable information (NPII), such as usage data, browser type, and aggregated statistics.


3. What Information We Collect
We collect information only by fair and lawful means and for legitimate purposes, including:

  • Waitlist / Newsletter Subscription
    • Name, email, phone number (optional)
  • Platform Use / Account Registration (future phases)
    • Identity verification information (KYC/AML, including ID documents)
    • Financial and transaction records
    • Company or investment details (if applicable)
  • Website Interaction
    • IP address, device type, browser settings
    • Cookies and analytics data

4. How We Collect Information
- Directly from you (through forms, subscriptions, registrations, or communications)

- Automatically through cookies, analytics tools, and similar technologies

- From affiliated service providers or regulatory sources (where required)


5. How We Use Your Information
We use your information to:
- Deliver and improve Mabrook's services

- Verify identity and comply with legal, KYC, and AML requirements

- Communicate product updates, launches, and support notices

- Respond to inquiries and provide customer support

- Personalize your user experience and improve website functionality

- Manage risks, prevent fraud, and comply with financial regulations

We do not sell or rent your personal information.
6. Who We Share Your Information With
We may share your personal data only in the following cases:
- Authorized service providers and affiliates assisting with platform operations

- Regulatory and law enforcement authorities, when legally required

- Credit reporting agencies, financial institutions, or compliance partners (for verification and due diligence)

- Affiliated businesses to deliver requested services (if applicable)

All third parties are contractually required to safeguard your information and use it solely for the authorized purpose.
7. Cookies & Analytics
We use cookies and tracking technologies to:
- Enhance website performance and user experience

- Monitor site usage and improve our services

- Track the effectiveness of communications and promotions

Our website may also use Google Analytics, which stores data in Canada and is subject to Canadian law. You can opt out using the Google Analytics Opt-out Browser Add-on.
8. Data Security
We use industry-standard measures to protect your data, including:
- SSL encryption during transmission

- Firewalls, intrusion detection, and monitoring systems

- Role-based access and multi-factor authentication

- Staff training and regular security audits

While we strive for strong protection, no system is 100% secure.
9. Retention of Personal Information
- Personal data will be retained only as long as necessary for the purposes outlined in this policy or as required by law.

- When no longer required, information is securely destroyed or anonymized.

10. Your Privacy Rights
You have the right to:
- Access and receive a copy of your personal information

- Correct or update inaccurate information

- Withdraw consent at any time (subject to legal obligations)

- Request deletion or restriction of your data (where legally permissible)

- Object to processing for certain purposes

- File a complaint with a Canadian privacy regulator

To exercise these rights, contact support@almabrook.io. We will respond within 30 days of receiving your request.
11. Consent
By using our services, submitting your information, or subscribing to our communications, you consent to the collection, use, and disclosure of your data as outlined in this Privacy Policy.
If you do not consent, you may discontinue use of our services.
12. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.
13. Cross-Border Data Transfers
If we transfer personal information outside Canada, we ensure it receives equivalent protection through contractual and regulatory safeguards (e.g., Standard Contractual Clauses).
14. Accountability
Mabrook has designated a Privacy Officer responsible for compliance with this Privacy Policy and Canadian privacy law.
Privacy Officer: support@almabrook.io
15. Changes to This Policy
We may amend this Privacy Policy from time to time. The most recent version will always be posted on our website with the "Effective Date" clearly indicated.